English for Speakers of Other Languages (ESOL)

Raising standards through staff development and the provision of effective learning resources

Hairdressing Module 1: Reception.

Hairdressing Module 1: Reception.

Summary This module gives learners the opportunity to develop a range of skills required for reception work. It includes: making clients welcome and dealing with enquiries face to face, using the phone, handling money, in both cash and non-cash transactions, balancing the till, stock control and working within the law. Word files and audio files related to this module are available in the Hairdressing zip file.
Audience: Practitioners
Web link for this resource: Hairdressing Module 1_ Reception.zip