Transcript

Phil:     Ok, you’ll find everything you need here.
 
Susana:  I’ll take this trolley? What do I need?
 
Phil:     Everything for cleaning the offices. So you need duster and polish.
 
Susana: I need duster and polish?
 
Phil:     Yeah, and bin-liners for the bins, and the vacuum cleaner.
 
Susana: I need bin-liners for the bin, and vacuum cleaner?
 
Phil:     Yes. That’s everything.
 
Susana: Okay, let me check. The duster, the polish, the vacuum cleaner.
 
Phil:     Yes, don’t forget the bin-liners for the bins.
 
Susana: Got it. I need the duster, the polish, the vacuum cleaner and the bin-liners! Right, what should I do first?
 
Phil:     Empty the bins and put new bin-liners in. 
 
Susana: Empty the bins and …..what? Sorry. Could you say that again?
 
Phil:     Yes, put new bin-liners in the bin. Okay?
 
Susana: Yes. Okay, so I need to empty the bins and put new bin-liners in?
 
Phil:     Yes. That’s right. Next, dust the desks.
 
Susana: Dust? What do you mean?
 
Phil:   Dust the desks … with the duster. Let me show you.
 
Susana: Duster! I see. Dust the desks with the duster.
 
Phil:     And use some polish as well. Last, vacuum the carpets. 
 
Susana: Okay, so I need to dust the desks, and use some polish, and vacuum the carpets.
 
Phil:     Right.
 
Susana: What about the floors?
 
Phil:     Right. You need to use the floor cleaner, with the bucket and the mop.
 
Susana: Okay, so I need the floor cleaner and the bucket and mop?
 
Phil:     Yes, that’s right.

A cleaner needs to know what things to use for his/her job. Phil tells Susana about the things to use for her job and what to do.

Tasks

Task 1 - complete the instructions

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